Customer Care
Frequently Asked Questions
Answers to common questions about EliteVault wallets, shipping, returns, materials, RFID protection, and warranty coverage.
RFID protection applies to cards stored inside the aluminum card holder compartment.
Capacity varies by model and card thickness. Please review the specifications on each product page for guidance.
EliteVault™ wallets use Premium PU Leather. Each product page lists material details for that model.
Orders are fulfilled by our supplier partners and shipped with tracking.
Delivery estimates are shown at checkout and vary by destination.
Returns are accepted within 30 days for unused products in original packaging, subject to the published return policy.
EliteVault products include a 1-year limited warranty, subject to the published warranty terms.
Contact support@getelitevault.com or use the Contact page.